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AireSpring Support

Customer Service - Billing, Credits and General Questions

1 - 800 825 1055 option 2  or via chat at https://airespring.com/contact-us/ 


Have your account number and or invoice available for billing questions and please copy  HELP@prismtel.net on any correspondence.



Out of Service or Trouble Tickets 24/7

1-888 288 5010 option 1  or you can email  tt@airespring.com


Be prepared to provide at least one of the following 

  • account number with billing address
  • circuit ID and service address
  • line number or billing telephone number along with call samples 
  • local contact with phone and email. 


Make Note that when your service was sold and installed the primary contacts on the service were provided with an AireSpring contact list. 


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