Lingo Customer Service
Please copy HELP@prismtel.net on your correspondence.
FORMERLY IMPACT
Call IMPACT/LINGO Long distance at: 888-411-1175
Call IMPACT/LINGO POTs lines at: 866-405-4646
Email us at: customersupport@lingo.com
Customer service is available M-F 8AM-midnight ET and Sat. 9AM-6PM ET.
Click to Chat - https://www.lingo.com/contact-us/
Please have either your account number or a phone number so the representative can pull your account information up easily and copy your Prism contact on your emails.
Lingo Technical Assistance Team
Call LTAC at: 888-411-1175 option 3
Email us at: customersupport@lingo.com
ITAC is available 24 hours a day, 7 days a week.
If reporting a issue with long distance please have at least two call samples ready to provide the representative creating the ticket. Call examples should include :
1. time of day
2. number called from
3. number call to
4. response or feedback