Prism Telemanagment, LLC.
Enterprise Support
OOMA Support Portal Log In - https://support.oomaenterprise.com/support/login
Call 866 688 6662 or 604 424 8647 or visit https://support.oomaenterprise.com/support/home for
- access to portal guides
- phone and device how to's
Open a new Ticket
https://support.oomaenterprise.com/support/tickets/new
If you are experiencing a major service impacting issue at any time of day, please submit a ticket via support.oomaenterprise.com and by selecting 'urgent' as the priority, this will immediately trigger an escalation path to the relevant members of our team triage and assist with your issue. You can also send a email to enterprisesupport@ooma.com with the word URGENT or EMERGENCY in the subject line of the email and the same behavior will be triggered. Please also copy HELP@Prismtel.net on any correspondence and escalation requests.